Beech House 01946 820203
Cleator Moor 01946 810427
Flatt Walks 01946 692173
Griffin Close 01946 810777

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Under the Access to Medical Records Act 1990, patients are allowed to view their medical records in the company of a member of staff on surgery premises, medical records from ... [continue] Access to medical records


Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

The practice welcomes feedback, so if you have a complaint or compliment please let us know so we can keep improving our service. In the event of a complaint, patients ... [continue] Complaints and compliments

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by completing a form available from reception. ... [continue] How to register

Named GP

The named accountable GP is to take responsibility for the co-ordination of all appropriate services required under the contract and ensure they are delivered to each of their patients where ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Patient Self Health Leaflets

Ear irrigation (Ear syringing): From 1st July 2019 Ear irrigation (Ear syringing) is no longer be available at Fellview Healthcare. Ear Wax Self Help guide: Click here to download the ... [continue] Patient Self Health Leaflets

Practice boundary

The area covered by the practice is enclosed within the bold line. We have 4 sites, Beech House Surgery, Egremont; Cleator Moor Surgery, Cleator Moor; Griffin Close Surgery, Frizington and ... [continue] Practice boundary

Premises Variation

Due to the impact of Covid 19 and increasing demand in Primary Care and to ensure you receive the most relevant care at the earliest opportunity, with the most appropriate ... [continue] Premises Variation


Privacy Notice – North Cumbria Primary Care Ltd PRIVACY NOTICE (OCTOBER 23) Eden Medical Group Port Road Carlisle CA2 7AJ 01228 524477 Carlisle PCN Fellview Healthcare Flatt Walks Whitehaven CA28 ... [continue] Privacy

Proposed Closure of Frizington Surgery

As many people will be aware Frizington Surgery has been temporarily closed for a number of weeks. After due consideration Fellview Healthcare have now made the difficult decision to submit ... [continue] Proposed Closure of Frizington Surgery

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014